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Live Platform for Channel Resellers User's Manual
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Overview
Live Platform Operation Center Portal
Getting Started
Security Compliance and Auditing
Defining Live Platform Entities
Accessing Live Platform portal using Microsoft Azure MFA
Troubleshooting Granting Admin SP
Accessing Live Platform portal with Identity and Access Management (IAM)
Management Statuses
Deploy Status and Status Indicators
Customer Management
Services Management
SIP Connections Management
Monitoring Alarms from Customer Service Sites
Performance Monitoring
Monitoring Voice Quality Statistics from Customer Service Sites
Managing M365 Users
Managing Teams Devices
Mapping Azure Groups to Customer Tenant
Reports
System Tasks
Managing Service Requests
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
You are here:
Getting Started
This section gets you familiar with the Live Platform Operation Center portal interface.
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